Expertise & Specialties
15+ years of experience architecting customer-driven digital experiences and leading product innovation
Product Strategy & Innovation
Leading 0-1 product launches and digital transformations that drive measurable business growth and customer adoption across B2B platforms.
Customer Experience Design
Architecting seamless customer journeys through process design, strategic planning, and scalable service delivery frameworks.
Analytics & Data Strategy
Establishing analytics functions and data-driven decision making to deliver actionable customer insights and performance optimization.
Cross-Functional Leadership
Managing complex stakeholder relationships and driving enterprise-wide initiatives across geographic and functional teams.
Current Focus
VP of Product & Customer Experience
ANDMORE, a Blackstone portfolio company
Leading customer-driven product functions across research, innovation, strategy, design, and analytics for custom B2B SaaS platforms. Spearheading digital transformation initiatives that have resulted in significant increases in customer adoption, engagement, and satisfaction across multiple product lines and geographic markets.